Cookie Policy
We use cookies to keep things working smoothly and to understand how our site is used.
Here's exactly what we set and why.
Contents
We do not use cookies to serve advertising or to track you across third-party websites. Our cookies are limited to what's needed to run this website effectively.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit — such as your preferences, login status, or the items in your cart — so you don't have to re-enter that information every time.
Cookies are not programs and cannot carry viruses or malware. They are simply data files stored in your browser.
2. How We Use Cookies
We use cookies to:
- Keep you logged in to your account across pages
- Remember your shopping cart contents
- Protect forms against cross-site request forgery (CSRF)
- Maintain your session as you navigate the site
- Understand how visitors use our website so we can improve it
- Remember your cookie preferences
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled. They include:
- Session cookie (
sinefex_session) — maintains your login state and cart during a browsing session. Expires when you close your browser or after a set inactivity period. - CSRF token (
XSRF-TOKEN) — prevents cross-site request forgery attacks on all form submissions. Regenerated on each request. - Remember me cookie — if you tick "Remember Me" on login, a long-lived token keeps you logged in for up to 30 days.
Functional Cookies
These cookies enable enhanced functionality and personalisation:
- Cart persistence — stores your cart contents so items are not lost if you navigate away or return later in the same session.
- Cookie consent — remembers whether you have acknowledged our cookie notice, so we don't show it on every visit.
Analytics Cookies
We may use privacy-respecting analytics to understand how visitors interact with our site. Where used, analytics data is:
- Anonymised and aggregated — no individual is identified
- Not shared with advertising networks
- Used solely to improve site content and performance
We aim to use cookieless analytics methods where possible. Where cookies are required for analytics, they are set only with your consent.
4. Third-Party Cookies
Some pages may include functionality provided by third parties, which can result in their cookies being set on your device:
- Stripe — if you proceed to checkout, Stripe may set cookies to detect fraud and process payments securely. These are governed by Stripe's Privacy Policy.
- PayPal — similarly, PayPal may set cookies during the payment flow, governed by PayPal's Privacy Policy.
- Google Fonts — we load fonts from Google Fonts, which may result in a request to Google's servers. Google's data handling is governed by their privacy policy.
We carefully select third-party integrations and only include those necessary for core functionality.
5. Managing & Disabling Cookies
You can control and manage cookies in several ways:
Browser settings: All modern browsers allow you to view, block, or delete cookies through their settings. Note that blocking strictly necessary cookies will prevent the site from functioning correctly (you will not be able to log in or use the cart).
To manage cookies in your browser:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Opt-out tools: For analytics services, you may be able to use browser-level do-not-track signals or the provider's own opt-out tools. We honour browser do-not-track (DNT) headers where technically feasible.
Impact of disabling cookies: If you disable all cookies, some features of the website — including login, cart, and checkout — will not work. Strictly necessary cookies are required for these core functions.
6. Updates to This Policy
We may update this Cookie Policy as our site evolves or regulations change. When we make significant changes, we will update the "Last Updated" date at the top of this page. We recommend reviewing this page periodically.
7. Contact Us
If you have any questions about our use of cookies or this policy, please get in touch.
Cookie Questions?
Contact us via our Contact page. We'll respond within 2 business days.